Press Release –
On June 19th, the Canadian finals of the Yamaha Technician Grand Prix contest will be held at the Toronto head office of Yamaha Motor Canada Ltd.
After advancing from the eight regional contests carried out from February to April, the top ten scoring competitors will compete for the National title and the honour of representing Canada at the Yamaha World Finals.
The World Finals will take place at Yamaha Motor Corporation head office in Iwata, Japan. Technicians at the Canadian challenge will be evaluated from three major activities:
• Written examination: Criteria includes but not limited to: Technical questions relating to Yamaha products, Innovative developments Yamaha has introduced as a leading manufacturer in the global motorsports industry.
• Practical skills contest: diagnostic and systems analysis and repair on the latest 2007 motorcycle product.
• Customer reception interviews: technicians are tested on their ability to provide a pleasant, yet thorough and satisfactory customer interaction through a reality-based interview.
Customer satisfaction is a primary objective of Yamaha Motor Canada, as such scoring well in the customer reception interview portion will be crucial to the success of the competitor.
Technical training and superior education is a major part of Yamaha Motor Canada’s continued direction as we continue to lead the industry with product developments and dealership assistance.
Yamaha has developed the Tech GP program in order to raise awareness and increase competency of those technicians that work under the Yamaha brand and foster the development of world-class technicians.
For more information about the Yamaha Tech GP, please contact:
Andy Gale Manager,
Service Marketing Yamaha Motor Canada
(416) 498 1911 ext 2507
andy_gale@yamaha-motor.ca
